How to Add a Speed Dial/Contact/Lobby to Studio X and G7500?

Hello, everyone! I hope you are doing well.

Last week, one engineer asked me "how to add a lobby to Studio X?" but before that, at Poly, too many people asked me the same question because they wanted to provision contacts to Series X and G7500, and make SIP and H.323 calls. So, I decided to borrow one Studio X to help everyone find out the answer, and today I'm going to show you how this can be done.

First of all, as of today and running PolyOS 4.0, your system supports the following directory features:

• Up to:
• 2000 local contacts
• 2000 favorites
• 200 favorite groups
• 4000 contacts from a Polycom GDS server
  
• Global groups

Regarding your directory, you need to be aware that you can register your system with an LDAP directory server or, Polycom Global Directory Servers. Now, let's add our contacts and designate the favorite ones.

There are two ways to add contacts, you can add them individually, or in bulk, both options are done in the system web interface, so enter the system's IP address in your preferred browser, and type in your admin password and user.

 

Adding Contacts Individually

Go to Place a Call > Contacts and select the three dots > New Contact. You'll need the following information:

•  Name
• SIP Address
• H.323 Address

Fill out the Name, IP Address and SIP fields, and click on Save button.

 

Your new contact will be displayed on contacts tab, you can click on it, and  select favorite button to create a button on your TC8 screen.

 Make a call using your new button, you'll go to a lobby, in this case, I'm in Amazon Chime Lobby :)

Adding Many Contacts at Once

Make an XML file, and import it to your system, you'll need the information mentioned above. Also, you must need to add filename="local:n" and uniqueid="local:n".

• "n" depends on your contacts, how many do you have or would you like to have?

For instance, my org needs the XYZ contact to join XYZ meetings, so I need to create a speed dial, and I'd create an XML file like this:

<?xml version="1.0" encoding="UTF-8"?>
<addresses>
 <entrytype type="entry" name="Zoom" filename="local:1" uniqueid="local:1">
  <address filename="local:1" langid="" displayname="Zoom" name="">
   <h323 address="149.137.68.253" ip_extension="" speed="0"/>
   <sip address="meet@zoomcrc.com" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
</addresses>

In the example, I was creating a lobby to join Zoom meetings through SIP or H.323, but you'd like to add several at once, right? Ok,check out the following code:

<?xml version="1.0" encoding="UTF-8"?>
<addresses>
 <entrytype type="entry" name="Zoom" filename="local:1" uniqueid="local:1">
  <address filename="local:1" langid="" displayname="Zoom" name="">
   <h323 address="149.137.68.253" ip_extension="" speed="0"/>
   <sip address="meet@zoomcrc.com" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
 <entrytype type="entry" name="Telmex" filename="local:2" uniqueid="local:2">
  <address filename="local:2" langid="" displayname="Telmex" name="">
   <h323 address="162.255.37.103" ip_extension="" speed="0"/>
   <sip address="videoconferencia@vc.telmex.com" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
 <entrytype type="entry" name="Webex" filename="local:3" uniqueid="local:3">
  <address filename="local:3" langid="" displayname="Webex" name="">
   <h323 address="173.243.2.68" ip_extension="" speed="0"/>
   <sip address="meet@go.webex.com" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
 <entrytype type="entry" name="AmazonChime" filename="local:4" uniqueid="local:4">
  <address filename="local:4" langid="" displayname="Amazon Chime" name="">
   <h323 address="52.23.133.56" ip_extension="" speed="0"/>
   <sip address="meet@meet.chime.in" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
 <entrytype type="entry" name="BlueJeans" filename="local:5" uniqueid="local:5">
  <address filename="local:5" langid="" displayname="BlueJeans" name="">
   <h323 address="199.48.152.152" ip_extension="" speed="0"/>
   <sip address="meet@bjn.vc" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
 <entrytype type="entry" name="Google Meet" filename="local:6" uniqueid="local:6">
  <address filename="local:6" langid="" displayname="Google Meet" name="">
   <h323 address="91.240.204.151" ip_extension="" speed="0"/>
   <sip address="meet@vmr.vc" speed="0"/>
   <category category="CONTACTS"/>
  </address>
 </entrytype>
</addresses>

As you can see, I'm changing n value, and adding new contacts such as Telmex, BlueJeans, Pexip for Google, and Cisco Webex, thus you can add whatever lobby/Speed dial as you need. You can copy and paste the code, and create an XML file. However, you could also download my file here.

Go back to contacts tab in Place a Call menu, click the three vertical dots > Import, choose a file and select Upload button.

Now, you have uploaded your file successfully, take a look at contacts tab and they'll be there.

Dialing Preference

Are you going to make SIP or H.323 calls? I recommend you go to Call Configuration > Dialing Preference and set Video and Audio dialing order preference.

And that's all!

Note: You may need to pay for CVI  for any communications platform to join meetings via SIP/H.323

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