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How to Capture TC8 Screen? | Control App on Poly Studio X and G7500

Hello, everyone! If there was one question that was asked more than "how to join X meeting?", it would be "How to capture TC8 screen?", well, as far as I know, there are two ways to capture TC8 screen, one of them is for users and the another one is for admins. Today, I'll be talking about user's option. However, In near future, I'll set aside time to write about admin's option.

Poly TC8

Do you prefer a video over a reading? Check out the following video:

What does "for users" mean? This option is for enabling you users to control video system on their personal devices, such as mobile and laptop, and it lets them place a call, hang it up, interact with control camera setting and much more, but the following features are not supported:

  • Device Mode

  • Environment

  • Systems Settings

Enabling Control App

Type in IP address on your preferred browser, and enter user and password.

 Poly  Studio X

Go to General Settings > Home Screen and check enable and Show Poly Control Info box.

 Poly G7500

How Does an User know IP Address? 

The headline would be a great question! In home screen menu, and under address bar, secondary element will be displayed.

How to Mirror TC8

Select the drop-down menu, and LAN IP Address (or WIFI IP address), your changes will be saved automatically.

How to mirror Poly TC8 

Now, the IP Address will be shown on your TC8 and Display.